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TWO COMPANIES USING WINULTRA AND WINSCAN. If you do the tally work and another company scans, or vice versa, make sure you are set up correctly.
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Inventory |
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Purchase Orders |
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AFTER I SELECTED MY VENDOR OR BROCHURE I GET A DIVISION BY 0 ERROR. Go into the Inventory Listing and check that the Case Size is not 0 for any items. If it is, modify the item and change the case size to at least 1. WHAT VERSION OF QUICKBOOKS DO I NEED FOR THE INTEGRATION? WinUltra 2.0 can now be integrated with QuickBooks 2002 or later. This new feature will allow you to export itemized Purchase Orders and Invoices into the QuickBooks system. I AM GETTING '' IS NOT A VALID INTEGER. One of the files was not created correctly. You will need to delete the wultracl.ini file from the c:\winv20 directory. WHAT HAPPENS IF I DELETE A PURCHASE ORDER?
I CREATED AND PROCESSED A PURCHASE ORDER, THEN REALIZED THAT AN INVENTORY NUMBER WAS WRONG. I DELETED THE ITEM IN INVENTORY AND RE-ENTERED. WHAT WILL HAPPEN WHEN I RECEIVE IT?
TRYING TO CREATE A PURCHASE ORDER BY BROCHURE, BUT WILL NOT LIST PRODUCT. (OR AN ITEM IS MISSING). In Inventory Listing, you must have a vendor selected for each item under the Vendor 1 field. CAN WE STILL DO PURCHASE ORDERS WITH UNITS, MIXED AND CASES?
WHY DOES AN ITEM NOT LIST ON MY PURCHASE ORDER?
WHEN I WENT FROM UNITS TO CASES AND BACK TO UNITS, WHY ARE MY NUMBERS DIFFERENT?
I CREATED A PURCHASE ORDER AND PRINTED IT -- BUT MY QUANTITIES HAVE NOT BEEN POSTED TO INVENTORY.
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Barcodes |
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HOW DO I COPY THE BARCODE FILE FOR THE SCANNING COMPUTER?
HOW DO I PRINT BARCODE LABELS?
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Files |
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(Product and Prize)
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Forecasting |
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EXPLAIN THE COLUMNS ON THE FORECASTING PRINTOUT.
WHAT IS SUBTRACT COMMITTED FROM FORECAST?
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Customer Data File |
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NOTE ABOUT BROCHURES.
I WANT TO RESET THE NUMBERS FOR THE SCHOOL IN THE CUSTOMER DATA FILE.
I TALLIED A GROUP AND NOW I WANT TO SET THEM UP IN CUSTOMER DATA FILE AND HAVE THE TOTALS APPEAR.
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Brochure Reports/Customer Bookings |
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I AM GETTING A FLASH FILER: QRYCSTMR: QUERY PREPARATION FAILED . . . . ERROR.
If one of your brochure names contains a single quote or apostrophe ( ' ), you will need to remove it. Go to Product Brochures, select the brochure and click Modify. Remove the character and click Accept.
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Data |
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Catalog Entry |
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PLEASE SEE DATA ENTRY ABOVE FOR MORE FAQs. IF THE GROUP ONLY GIVES ME GRAND TOTALS, HOW DO I ENTER THOSE INTO WINULTRA?
NOTE ON FILENAMES.
CAN I CHANGE THE DESIGNATOR AFTER I HAVE STARTED DATA ENTRY?
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Random Entry |
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I ENTERED A GROUP AND RAN A DISPLAY OR FILE PAGE - MY NUMBERS ARE NOT COMMITTING.
Open the group under Data | Entry (instead of Data | Random Entry | Entry). Exit when you come to the Team Screen. Now go back and open the group under Output | Display. Your numbers should commit now. |
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Rosters |
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I ENTERED A ROSTER, AND NOW THAT I AM TRYING TO PRINT LABELS, THERE IS ZERO DATA IN THE CLASS/NAME FILES AND I GET AN "ACCESS DENIED" ERROR.
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Delete Groups |
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IF I DELETE A GROUP WILL IT PUT MY INVENTORY BACK?
I ENTERED A GROUP, PRINTED IT, BUT I NEED TO DELETE IT AND PUT MY INVENTORY BACK. If you have already processed the group (printed printouts or displayed), the easiest way to put your inventory back is to go back into data or catalog entry and delete all but one team. Then delete all but one seller from the team. Next, modify that seller's order and leave a quantity of 1 for one item. Zero out all other quantities. Make a note of the item you kept. Accept the order. Exit data entry. Go to Output | Display. Select the group and the totals will now only reflect that one item. You will need to go through the back door to correct that item. |
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Adjust Invoice |
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I ADJUSTED THE INVOICE, BUT THE NUMBERS ARE NOT UPDATING.
I ADJUSTED THE INVOICE, BUT MY CHANGES ARE NOT SHOWING ON THE FILE PAGE (OR OTHER REPORTS). Adjust Invoice only affects the Invoice. Adjust Invoice is designed for you to quickly update Inventory and the Invoice without having to modify individual orders in Data or Catalog Entry. The File Page (and other reports) prints information directly from the tally. |
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UTally Disks |
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BE SURE TO SEE DATA AND CATALOG ENTRY ABOVE FOR MORE FAQs. IMPORTANT NOTES ABOUT UTALLY DISKS. WinUltra 2.0 UTally Disks work much different from past versions. First, the UTally Program must be installed on the remote computer. To create a UTally Setup disk, go to Utilities | Other Utilities | Make UTally Setup Disk. This disk can be used to set up multiple computers. MY DATA ENTRY PERSON IS GETTING AN I/O 30. This is a read fault error which means the disk is bad (please throw it away). If the tally has not been started, you will need to create a new UTally disk (Data | Create UTally Disk). If you are trying to merge the data, give the data entry person a new disk to take back to the remote computer. Go to Utilities | Copy. This will copy the group's data to the disk to be merged in. I AM TRYING TO CREATE A DISK, BUT AM GETTING AN INVALID FILENAME. Check your File Path under Utilities | File Path. If it is pointing to My Documents that is the problem. You will need to copy any of the winultra files from My Documents to c:\winv20\windata and then change your File Path to c:\winv20\windata. I AM HAVING TROUBLE MAKING A UTALLY DISK OR I AM GETTING STRANGE ERRORS.
WHILE USING A UTALLY DISK, CAN I EXIT AND COME BACK IN?
TRYING TO USE A UTALLY DISK, I GET THE ERROR "A DEVICE ATTACHED TO THE SYSTEM IS NOT FUNCTIONING.
I MERGED THE DATA, BUT NOTHING IS IN DATA ENTRY ON THE MAIN COMPUTER (OR THE DATA IS CORRUPTED).
I AM HAVING TROUBLE MERGING DATA.
I AM USING UTALLY AND REALIZE ONE OF MY PRIZE LEVELS IS WRONG.
CAN I HAVE MULTIPLE PEOPLE DO SIMULTANEOUS DATA ENTRY ON DIFFERENT UTALLY DISKS FOR THE SAME GROUP?
HOW CAN I TELL IF I HAVE MERGED A DISK -- OR WHAT HAPPENS IF I MERGE A DISK TWICE?
DO YOU USE UTALLY DISKS AS A SECURITY OPTION SO THAT ALL YOUR DATA ENTRY PEOPLE CAN ONLY ACCESS THE DATA ENTRY OPTION?
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Output |
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NOTE ON ALL ENVELOPES: BE SURE TO USE A 12 CPI FONT!!! COLLECTION LABELS ARE PRINTING TOO LARGE (WINDOWS XP). Exit the program and go to Start | Control Panel. If you do not see a bunch of icons listed, click on Switch to classic view on the left. Double-click on Printers and Faxes. You should see your printer(s) listed. Go to File | Server properties. Scroll through the list of forms at the top until you come to one called QDP Large Label. Select QDP Large Label by clicking on it. Down below you will see a Paper Size section. The width will read 5.75 in and the height will read 2.94 in. Change the height to 3.00 in. Click on the Save Form button at the top of the screen and then click OK. Exit all screens and then you will be able to print collection labels correctly. THE PRINT ON THE ENVELOPE SEEMS TOO CLOSE TOGETHER. OR, THE PRINTER IS NOT PRINTING THE ENTIRE LETTER (LEAVING OFF PART OF THE BOTTOM) ACROSS THE LINE.
I AM GETTING A RUNTIME 150 TRYING TO PRINT ENVELOPES.
THE LABELS ON MY ENVELOPE ARE NOT PROPERLY LINED UP.
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Labels |
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NOTE ON ALL 1 UP LABELS: BE SURE TO USE A 12 CPI FONT!!! WHICH LABELS DO I USE FOR THE LASER LABELS? The following grid shows a few product numbers for popular manufacturers, but you are not limited to just these. Seller, Roster, Prize, Team and Item Pack Labels must be 2 x 10 on a sheet and 1" x 4" in size (commonly referred to as Address Labels). The Pack and Collection Labels must be 2 x 3 on a sheet and 3 1/3" x 4" (commonly referred to as Shipping Labels).
LABELS ARE SKIPPING.
Seller LabelsTHERE IS A SPACE BETWEEN THE GROUP NAME AND THE STUDENT NAME. CAN I GET RID OF THAT BLANK LINE?
CAN YOU MAKE THE SELLER'S NAME PRINT DOUBLE WIDE / EASIER TO READ?
Collection LabelsCAN I GET THE DESIGNATOR TO PRINT ON THE COLLECTION LABEL?
Team LabelsCAN I CHANGE THE FONT SIZE OF THE TEAM LABEL?
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Printouts |
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File Page IF YOU ARE PRINTING THE FILE PAGE, SUMMARY REPORT, OR CLASS/TEAM REPORT ON WIDE BAR PAPER:
File PageCAN THE FILE PAGE PRINT ONLY THE PRODUCTS THAT WERE SOLD?
THE BARCODE IS NOT PRINTING ON THE FILE PAGE. IT IS SELECTED UNDER OUTPUT PROFILES.
CAN I PRINT THE BROCHURE ITEMS ON THE FILE PAGE IN A DIFFERENT ORDER?
CAN I PRINT JUST THE BARCODE WITHOUT THE FILE PAGE?
THE PROFIT COLUMN ON THE FILE PAGE GOES TO THREE DECIMAL PLACES. CAN YOU REDUCE IT TO TWO?
Class/Team Report & Summary ReportWHEN PRINTING SUMMARY AND CLASS/TEAM REPORTS, NOTHING IS PRINTING ON THE RIGHT SIDE OF THE PAGE WHEN USING WIDE BAR PAPER.
HOW DO I REMOVE THE PRODUCT LIST FROM THE BOTTOM OF EVERY CLASS/TEAM SHEET?
THERE ARE NUMBERS PRINTING UNDER THE SELLER NAMES ON MY CLASS/TEAM REPORTS
Pack SlipsCAN I TAKE THE AMOUNT DUE OFF OF THE PACK SLIPS?
I CHANGED/ADDED SELLERS IN DATA ENTRY, DO I HAVE TO RERUN ALL PACK SLIPS FOR WINSCAN TO WORK?
I HAVE TWO BROCHURES. CAN I PRINT THE BROCHURES ON SEPARATE PACK SLIPS?
CAN I PRINT PACK SLIPS WHERE PRODUCT IS LISTED IN "DESIGNATOR" ORDER? (SAME ITEM ON MULTIPLE BROCHURES).
WHEN I SELECT ALL THE OPTIONS I WANT, THEY DO NOT FIT ON THE PAGE.
CAN I RE-ARRANGE THE ORDER IN WHICH THE PRODUCT IS LISTED ON ENVELOPES/PACK SLIPS?
I AM TRYING TO PRINT PACK SLIPS W/BARCODES, BUT I AM GETTING A STRING OF NUMBERS INSTEAD OF THE BARCODE.
I WAS PRINTING PACK SLIPS W/LABELS YESTERDAY AND WAS GETTING THE INVENTORY NUMBER TO SHOW. TODAY IT IS NOT THERE...
Prize PrintoutsI AM GETTING A READ BEYOND END OF FILE MESSAGE / MY PRIZES ARE SHOWING DOUBLE. If you are tallying prizes, the prz file contains the brochure information for the prizes. If prizes are tied to Inventory, there should be a size in the pri file. If you do not have prizes tied to inventory, your pri file will be 0. To correct: InvoicesWHAT VERSION OF QUICKBOOKS DO I NEED FOR THE INTEGRATION?
I GET AN INVALID FLOATING POINT ERROR PRINTING AN INVOICE. Download the latest update here. IF I PRINT A SECOND INVOICE, WILL IT AFFECT INVENTORY?
THERE ARE NO GROUPS SHOWING AS "UN-INVOICED", YET I HAVE BOTH POSITIVE AND NEGATIVE NUMBERS IN THE COMMITTED COLUMN.
WHAT IS THE DIFFERENCE BETWEEN INVOICE AND INVOICE WORKSHEET?
Overall RankingIS THERE A WAY TO SUBSTITUTE INDIVIDUAL PROFIT FOR SALES TAX ON OVERALL ALPHABETICAL RANKING LIST?
PRINTING ON A LASER PRINTER AND NOT GETTING THE NAMES AT THE TOP AND BOTTOM OF EACH PAGE.
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Display |
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GOING TO DISPLAY, I GET A "READ BEYOND END OF FILE". INVENTORY WAS NOT POSTED.
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Order Forms |
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THE FIRST FORM PRINTS OK, BUT THE SECOND FORM STARTS TOO FAR DOWN THE PAGE.
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Printing Problems |
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I AM GETTING AN ERROR: 87 THE PARAMETER IS INCORRECT WHENEVER I TRY TO PRINT. We are looking into this error. If you click OK, it should still go to the printer and print fine. WHEN I TRY TO PRINT I GET AN ERROR: NO DISK. THERE IS NO DISK IN DRIVE. PLEASE INSERT A DISK INTO DRIVE A: Click here to download the latest update. I'M GETTING PRINT INDEX OUT OF RANGE. Click OK on the error and go to Utilities | Printer Settings. If the error appears, click OK on it. Select the printer you are using for your printouts (not under Output) and click Accept. TRYING TO RUN PRINTOUTS/DISPLAY AND I GET AN INVALID FILENAME - I HAVEN'T EVEN SELECTED ONE YET.
HOW DO I PRINT JUST ONE SELLER'S ORDER?
IF ANY FIELD IS NOT PRINTING ON ANY PRINTOUT . . .
I CANNOT GET THE DESIGNATOR TO PRINT.
I CANNOT GET ALL OF THE COLUMNS TO FIT.
I GOT A RUNTIME 150 TRYING TO MAKE A PRINTOUT.
I GOT A RUNTIME 100 TRYING TO RUN A PRINTOUT OR DO A DISPLAY.
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Utilities |
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File Copy Barcodes |
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IT IS TELLING ME TO PRINT ENVELOPES OR PACK SLIPS WITH LABELS - I DID. Check your File Path under Utilities | File Path. If it is pointing to My Documents that is the problem. You will need to copy any of the winultra files from My Documents to c:\winv20\windata and then change your File Path to c:\winv20\windata. |
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Edit Messages |
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I CHANGED A MESSAGE FOR A GROUP ALREADY RUN. IT IS NOT UPDATED ON THE PRINTOUTS.
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Other |
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Go to Utilities | Printer Settings. If the error pops up, click OK. Select your printer from the drop-down box and click OK. PLEASE EXPLAIN HOW TO TAX A GROUP. Click here for information on taxes. BACKUPS ARE CHEAP INSURANCE
HOW DO I BACK UP MY PROGRAM FILES? Go to Utilities | Backup Files | System Files. Select a destination path and click Accept. WHERE ARE MY PROGRAM/DATA FILES?
BACK DOOR CODES
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Import Routine |
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WHEN I RECEIVE THE IMPORT FILE, IT OPENS IN EXCEL (OR OTHER SPREADSHEET PROGRAM).
When you receive the email, make sure you are saving the file and not opening it. Opening the file in Excel will cause some of the information to become incorrect (for example, Excel likes to turn the barcode numbers into exponentials, which causes the zeros at the beginning to be lost). If the file does open in Excel, immediately close it without saving any changes. IMPORTANT NOTES ABOUT THE IMPORT FILE. The import file is provided as is by QDP Corporation. The information contained in the file is provided to us by the vendors. QDP does not take any responsibility for missing or erroneous information within the file.
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Manual |
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WHERE IS THE MANUAL? Go under Help | Manuals and it will load the Adobe Acrobat Reader program with the manual. If it does not, exit the program and go to Start | Run and type: c:\winv20\acrobat\ar505enu.exe click OK. This will run you through the installation process for the Acrobat Reader program. Accept all defaults. You should now be able to open the manual from the WinUltra program. HOW DO I PRINT THE MANUAL? The manual can be printed from Adobe Acrobat by either clicking on the printer icon on the tool bar, or by going to File | Print. |
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© 2007 QDP Corporation. All Rights Reserved. |